Hey there, Highrise Fam! 👋 We're all about creating an uplifting and positive space where everyone can hang out, make friends, and have fun. Your safety is super important to us, and we've got a Trust and Safety Team that's always on their toes, making sure Highrise stays a cozy and respectful environment for all.
Spotted something that doesn't feel right? Your voice matters—help us keep the vibes good and the community safe!
👉 Why Use the In-App Reporting System? Our in-app reporting tool is your go-to for flagging anything sketchy. It's super efficient and sends us all the deets we need to look into the situation ASAP.
How to Report:
Chat Messages 🗨️
Tap and Hold: Find the message you want to report and give it a long tap.
Tap Report: A "Report" option will appear. Go ahead and tap it.
Why's It Sketchy? A menu pops up. Choose the reason you're reporting the message.
Seal the Deal: Tap "Submit Report."
Voice Chat 🎙️
Guest Number Icon: Tap this icon, which is at the upper right corner of your screen.
More Options: Tap the '...' on the "Voice Enabled" box.
Tap Report Voice: You guessed it! Tap it.
Reason Time: Choose why you're reporting.
Submit Report: Hit it to submit.
Direct Messages 💬
Open & Hold: Go to your inbox, open the convo, and hold the message.
Report & Reason: Tap "Report," then select your reason.
Submit: You know the drill! Tap "Submit Report."
Newsfeed Posts 📰
Open Post: Tap to open the post you want to report.
Three Dots: See the '...' under the post? Tap it.
Report & Reason: Tap "Report," then pick your reason.
Submit: Tap "Submit Report" to finish.
Newsfeed Comments 💬
Hold & Tap: Long-tap the comment you want to report.
Reason & Report: Tap "Report," and then choose your reason.
Submit: Final step! Tap "Submit Report."
Profiles 👤
Go to Profile: Navigate to the user's profile you want to flag.
Flag Icon: Up at the upper right, you'll see a flag icon. Tap it.
Reason & Report: Tap "Report Account," then select your reason.
Submit: And finally, tap "Submit Report."
📝 Extra Tip: Every report has an optional comment box. If you have any extra tea to spill that could help us, feel free to share!
⚠️ One More Thing! When you're reporting, be sure to flag the exact message or post. With millions of messages flying around, specific reports help us take action swiftly.
So there you have it, lovelies! You're now a pro at keeping Highrise safe and fun. Remember, your voice counts, and together, we make Highrise amazing! 🌟👯♀️