Age Verification
You can now verify your age in Highrise! This not only makes the community and your account safer, but it could also give you access to exclusive experiences in the future.
How We Verify Your Age
We partner with Persona, a trusted third-party provider, to securely verify your age using industry leading advanced technology.
Please note: We only receive and store your age or date of birth—no other personal data is retained.
Verifying Your Age in Highrise
Here’s How to Get Started:
Log into Your Account
Open Highrise and sign in with your credentials.
Open Settings from the Menu
Click the three-line icon in the top-left corner to open the menu, then select the gear icon to open settings.
Choose “Privacy”
Under “My Account,” select the option “Privacy.”
Click on “Age Verification”
This will open a window where you can start the age verification process.
Follow the Steps
Click on "Begin Verifying" and follow the prompts. You will need to grant camera access to proceed.
Take a Selfie
Capture a clear, live selfie as instructed. (Taking photos of other pictures will not work.)
Return to Highrise
Once the process is finished, you'll receive a message.
If you successfully pass the verification check and are 18 years or older, you will receive an Age Verified 18+ badge on your profile.
To keep your account even safer, remember to enable two-factor authentication, too.