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My Idea was funded. What happens next and how do I get paid?

For Ideas designers - how production works after funding, how to give feedback on previews, and how and when you receive your Earned Gold and copy of the item.

Congratulations: once your Idea reaches 85 pre-orders, it goes into production. You get a message in your Highrise inbox with a link to your Idea's chat with the art team, where you share references and approve previews. When the item is released, you get a copy of it plus 10% of the Gold it earns, paid as Earned Gold.

How does production work?

  1. Open the chat link in the message you received. The chat is also on your Idea's page on the Ideas site.

  2. Send any extra references, notes, or details that help the artists understand your design.

  3. The art team sends you a preview of the item. Reply with your feedback within 24 hours. Be specific: what to change and why.

  4. The team makes the agreed changes and finishes the item.

The artists follow your design as closely as they fairly can, but they may adjust details to fit the Highrise style or technical limits like hair layering. The Highrise team has final say on how the item looks in the app.

How long does production take?

There's no fixed length. Funded Ideas are built in the order they were funded. Replying quickly to previews keeps your item moving. Pre-orders usually stay open at full price while your item is in production.

How much do I earn?

Designers earn 10% of the Gold their item makes, paid as Earned Gold. That includes pre-orders during Funding, pre-orders during Production, and sales during the item's first week in the Highrise store.

When do I get paid?

When your item is released, you receive a gift titled with your Idea's name and "Rewards". It contains your copy of the item and the Earned Gold from your pre-orders. Your share of the store-week sales is worked out after that week ends and is sent separately.

Earned Gold spends like regular Gold and can be cashed out through the Creator Exchange. See What is Earned Gold and how do I cash it out?

I worked with a commissioned artist. How is the payout split?

Earned Gold goes only to the account that submitted the Idea. Any split with your artist is between the two of you; Highrise doesn't divide payouts. Both usernames can be credited on the item if the submitter asks.

Something is wrong with my released item. Can it be fixed?

Highrise can fix technical problems like layering bugs, but doesn't make style changes after release. See Can Highrise change an item I designed after it's released?

Still need help?

If your item was released but your rewards haven't arrived, contact Support with your username and the Idea's name.

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