You can be in one Crew at a time and leave whenever you like. If you leave during an event, the Tickets you earned for that Crew come off its total and don't move to your new Crew. Your own Ticket total and rewards aren't affected.
How do I join a Crew?
Open the Crew's profile and tap Join Crew or Apply to Crew. If you were invited, tap Accept Invite. What happens next depends on how the Crew recruits:
Open: you join right away.
Apply (shown as Apply Only on the profile): your application goes to the Leaders and members who can approve applications.
Invite Only: you can join once you have an invitation.
If the Crew has Crew Rules, you accept them first. A Crew is full at 50 members.
Can I apply to another Crew while I'm in one?
Yes. Applications are private, and your current Crew isn't told. If a Crew approves you, you get a notification and the invite appears in your Inbox. Accepting it walks you through leaving your current Crew. You aren't told if an application is denied, and an approval that's withdrawn before you accept shows as expired.
How do I leave a Crew?
Open your Crew's profile and choose Leave Crew. If you're the Crew's only Leader, give another member the Leader role first.
What happens to my Tickets when I leave or am removed?
During an event, leaving and being removed work the same way:
The Tickets you earned while in that Crew come off its total, so its progress bar can move back.
Rewards already claimed or unlocked stay with the players who earned them.
Crew Progression Track rewards you could claim but hadn't are sent to your Gifts.
In your new Crew, you start contributing from zero for that event. Rejoining the same Crew also starts from zero.
If you leave after the event's leaderboard has closed, your Tickets still count toward that Crew's final leaderboard rank, and you can still get that rank's Crew rewards.
For leaderboard and Crew Wars rewards after a switch, see How do Crew Wars, seasons, and trophies work?
Why can't my Crew remove a member during an event?
Members who have reached the Crew's event minimum are protected from removal while the event's leaderboard is open. Members below the minimum can still be removed. Once the leaderboard closes, protection ends.
What is the Crew event minimum?
Leaders, or members whose role can kick members, set it from the Crew's member list: tap Manage, then Event Requirement. It's the number of Tickets each member should earn per event, at least 1. For the first 48 hours of an event it can be raised or lowered. After that, it can only be lowered until the leaderboard closes.
Still need help?
Contact Support through Settings > Support Center with your username, the Crew name, and what happened. Support can't move Tickets between Crews, add members back, or reverse a leader's decision.