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What is Highrise+ and what do I get?

What the Highrise+ subscription includes, how to subscribe, where your monthly Gold arrives, and how it works across accounts.

Highrise+ is a monthly subscription. Each month you get a Highrise+ Gold pack, plus extra Gold on Gold packs and a set of style and profile perks. There are three plans; the higher the plan, the more Gold you get.

What's included?

  • Monthly Gold pack: arrives each time your subscription renews. The Gold amount depends on your plan.

  • Bonus Gold on Gold packs: 5% more Gold when you buy permanent Gold packs in the shop. The bonus is 5% on every plan.

  • Avatar colors: exclusive hair and eye colors.

  • Up to 100 saved outfits

  • HR+ badge next to your name. You can hide it with Show Highrise+ Badge in Edit Profile or in Settings under Manage Subscription.

  • Custom app icons (phone and tablet apps), exclusive profile backgrounds, and room backdrops

  • Photos and video in your Inbox. Players under 18 can't send or view media.

The plans screen in the app shows the current price and Gold amount for each plan in your currency.

How do I subscribe?

In the app, open the shop's Gold tab and choose HR+, or tap Get Highrise+ in the main menu. Tap See Plans, choose a plan, and confirm with Apple or Google Play. Highrise+ is only sold in the app through Apple or Google Play, not on the web store or on Steam.

Where is my monthly Gold?

It arrives as a Monthly Gold Pack gift in your Inbox. Open your Gifts and claim it. These gifts don't expire. If it's missing after a renewal, contact Support.

Does Highrise+ work on all my accounts?

No. Highrise+ belongs to the Highrise account you subscribed on, and it can't be moved to another account. Each Apple or Google Play account can only pay for one Highrise+ subscription, so to subscribe on a second Highrise account you need a different store account.

Can I change my plan?

Yes. Open Settings, then Manage Subscription. When you upgrade, you get part of the new plan's Gold right away to make up for the time left on your old plan, then the full amount at your next renewal. Downgrades are scheduled in your app store and take effect at the next renewal.

How do I cancel?

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