Highrise keeps two kinds of records. Your in-game spending (Gold, Bubbles, items, spins) for the last 40 days is on the Transaction History page. What you paid in real money is in the purchase history of the store you paid through: Apple, Google Play, Steam, or the Highrise web store. For your account's total spend, ask Support.
Where can I see what I spent in the game?
Go to https://highrise.game/account/transaction-history and log in, or in the app open Settings and tap Transaction History under Help (this shortcut isn't in the Steam version).
Each row shows the time, what happened (for example a Grab spin, a trade, an item purchase, or an in-app purchase), and what you gained or spent.
The page covers the last 40 days. Rows marked In-App Purchase show the Gold or items you received, not the price you paid.
How do I find out how much real money I've spent?
Check the purchase history for each place you've paid:
iPhone, iPad, or Mac: sign in at https://reportaproblem.apple.com to see your Apple purchases.
Android: open your order history in Google Play at https://play.google.com/store/account/orderhistory
Highrise web store: your payment provider emails a receipt for every web purchase. Search your email for receipts for Highrise.
If you've paid in more than one place, add the totals together. Your bank or card statement also lists every charge.
Why doesn't Transaction History show my total?
It isn't a lifetime total. It only covers the last 40 days and shows in-game currency and items, not money. A row that isn't there does not mean nothing happened before that window.
Can Support tell me my total spend?
Yes. Contact Support and ask for your account's total spend. Support can also tell you how much you've spent on a specific Grab, and help with questions about in-game activity from more than 40 days ago. Tell Support:
Your Highrise username
What you want to know: your total spend, a specific Grab, or a date range
Support only shares spending details with the account owner, so the team may confirm the account is yours first. For receipts and individual charges, use your store's purchase history above: Highrise can't see your bank, card, or app store account.
Still need help?
Contact Support through Support Center in the app's Settings. For more ways to reach the team, see How do I contact Support?. Never share your password, full card number, or security codes.