Age verification can fail for several common reasons:
Poor lighting or blurry selfie - Make sure you’re in a well-lit area
Incorrect positioning - Face the camera directly
Obstructed or unclear facial features - Ensure nothing is blocking your face
Using a photo of a photo - You must take a live selfie, not photograph an existing picture
Repeated verification attempts - Multiple attempts can sometimes cause issues
For the best results, take a clear, well-lit selfie while facing the camera directly. Make sure your facial features are clearly visible.