Why do I need to verify?
Highrise requires age verification to keep the community safe and to comply with platform and legal requirements. The platform also uses advanced facial recognition technology to verify users' ages and assigns them to appropriate age categories based on verified information. This categorization helps maintain a safe and inclusive environment for all users.
The age verification process on Highrise is designed to uphold safety, security, and compliance on the platform. It ensures appropriate access to features based on verified age groups.
How to start the verification process:
Open the hamburger menu in the app and tap Settings
Select Privacy
Tap Age Verification
Follow the on-screen instructions
What do I need to verify successfully?
Follow the on-screen instructions and take a selfie
Select your country from the list
Choose the ID type you’ll use to confirm your identity
Take a photo of your ID and submit it within 24 hours of your selfie and ensure to complete the entire process promptly, as interruptions may require obtaining a new verification link from Support. This link typically remains valid for 24 hours.
Wait while your ID is processed (this may take some time)
Once approved, you’ll see a success screen If any issues arise or errors are suspected, you can appeal through Highrise Support with all relevant details for resolution.