Highrise

Here's how to complete age verification in the app.

How do I verify my age?

Common reasons verifications don’t go through—and how to fix them.

Why did my age or ID verification fail?

Learn how age verification works and why it matters.

What is account age verification?

You can submit a support request to try again.

Can I appeal a verification rejection?

Set a PIN to protect your items and trades from unauthorized use.

What is Safety Lock and how do I enable it?

Covers age verification, verification failures, appeals, and safety lock setup.

Account & Verification

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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