Skip to main content
Can I Delete My Account?

Do you want to delete your account? We hate to see you go, but click here to find out how!

Updated over a week ago

To permanently delete your Highrise account, follow these steps:

  • Have the latest app version installed

  • Open your profile and tap the gear icon

  • Select 'Account Management'

  • Select 'Delete Your Account'

  • Tap the 'Enter Credentials To Begin' button

  • Enter your Safety Lock (if enabled) and password

  • Tap the 'Begin Account Deletion' button

You'll have 24 hours to cancel the request if you change your mind. After that, your account will be deactivated and all data will be permanently deleted after 30 days.

If your account has been deactivated and you would like to cancel the deletion, please contact our support team before the 30 days of your deletion request.

Warning: Once your Highrise account is deleted, this cannot be undone! Your account and all of its data will be removed.

Did this answer your question?