Highrise

Quick fixes for a Highrise app that crashes, freezes, or never finishes loading, and what to send Support if it keeps happening.

Highrise won't load, keeps crashing, or is stuck loading. What can I do?

What Highrise's connection messages mean and how to get back online when the app can't connect, disconnects, or lags.

I keep getting connection errors. What can I do?

Open Support Center in the Highrise app, pick the right request type, and reach a person when you need one.

How do I contact Highrise Support?

Find your open requests in Support Center, read their status, add details, and know what to do when a request is closed.

How do I check on or follow up on a support request?

Send a Bug Report through Support Center, check whether the bug is already known, and understand what happens after you report it.

How do I report a bug in Highrise?

How to report an exploit or security problem privately, and why using or sharing it can put your account at risk.

I found an exploit. What should I do?

Share ideas and feedback in the official Highrise Discord or upvote requests on the Public Issue Tracker.

Where can I send feedback or suggest a feature?

Check Highrise's sound settings and your device audio when game sounds, video sound, or other players' voices are missing.

I can't hear sound effects, videos, or voice chat. How do I fix it?

Update Highrise on phone, tablet, or computer, fix update problems, and check the minimum system versions.

How do I update Highrise, and which devices are supported?

The details that help Support find your account and understand the problem on the first try, and what never to send.

What should I include in a support request?

Reach Support, follow up on a request, report bugs, and fix app problems.

Contact Support & Troubleshooting

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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