Fake giveaways: Users promising free Gold or items if you tip them first
Trade switch-ups: Changing or removing items at the last second in a trade
External links: Phishing attempts that ask for your login info outside the app
Impersonation: Users pretending to be Highrise staff or well-known creators
Third-party selling: Sites or people selling Gold/items outside of Highrise are never legit
Item switching scam - traded items are switched with lesser valued items
Item removal scam - items are removed or gold deducted to a smaller amount
Account selling - accounts sold offline for real money or gold. High risk of getting scammed, account recovered by original creator after sale, permanently banned. Accounts cannot be traded, sold, or given away. All accounts must be used by their original creator.
How to stay safe:
Never tip or gift before receiving an item. If you’re asked to send Gold first, it’s almost always a scam
Use the Safety Lock. Set a PIN in Settings to protect your items from unauthorized transfers
Don’t share personal info. Your email, password, and PIN should never be shared with anyone
Only trade inside the game. Don’t complete deals over Instagram, Discord, or other platforms
Report suspicious users. Use in-game reporting on messages, trades, or room chats
Highrise staff will never:
Ask for your password or PIN
DM you about trades, giveaways, or account bans
Require tipping or payment for support services
If something feels off, it probably is. Report it and walk away.