The minimum age required to join Highrise is 13. If our system identifies that you may be under 13 or have provided an incorrect date of birth, your account may be temporarily frozen as a safety measure.

To resolve this quickly and securely, please follow the verification process provided directly within the Highrise app, powered by our trusted partner, Persona. You should be directed to this screen.

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Upon successful completion of the verification process, your account access will be adjusted and you will be granted the appropriate access based on your verified age.