Open Settings, then Account Management, then Delete Your Account, confirm your login, and tap Begin Account Deletion. You have 24 hours to stop it in the app. After that the account is disabled, and it's permanently deleted 30 days later.
How do I delete my account?
Open Settings, then Account Management, then Delete Your Account.
Tap Enter Credentials to Begin and confirm it's you with a login method on the account (for example, your username and password).
If Safety Lock is on and you're on a new device, enter your PIN.
Tap Begin Account Deletion.
Can I change my mind?
Yes, for 24 hours. Go back to Delete Your Account and tap Stop Account Deletion. The screen shows how long is left.
What happens after 24 hours?
The account is disabled and you're logged out. Logging in shows "The account you are trying to login to has been deactivated." For the next 30 days, you can ask Support to reactivate it: see Can I restore a deleted account? After 30 days, the account and its items, Gold, and username are gone for good.
What about my Highrise+ subscription?
Deleting your account doesn't cancel a subscription. Cancel it in the App Store or Google Play, wherever you subscribed, before you delete. See How do I cancel Highrise+?
What gets deleted?
Everything on the account: your username, login methods, avatar, items, Gold, and other currencies. Once the 30 days are over, none of it can be restored. For questions about purchases, see the Highrise Refund Policy.