Highrise

Trust and Safety

Deep Dive: Pocket Worlds Community Standards

Learn what’s okay, what’s not, and how to protect yourself and others.

🌟 Highrise Community Guidelines

Community

Room and world creators can set additional rules or guidelines for their spaces

Why Was I Removed, Muted, or Banned from a Room or World in Highrise?

What happens after I report a player?

Why wasn’t action taken on my report?

How do I block or mute someone?

Can I appeal a punishment or ban?

How do I appeal a mute, suspension, or ban?

Account

Find mental health help — free and confidential, available in many countries.

Hey, are you okay?

Staying Safe on Highrise

Learn how to recognize and avoid the most common scams in Highrise.

What are the common scams to avoid?

Security

Highrise channel for law enforcement to submit legal requests

Law Enforcement Center

Know how to manage your personal data in Highrise under GDPR, including your rights, how to request data access or deletion, and when we may not be able to comply…

GDPR and Your Privacy in Highrise

A summary of Highrise’s compliance with the Digital Services Act (DSA), including contact points, dispute resolution, and EU user metrics

Digital Services Act (EU) Disclosure

Highrise Biometric Privacy Info

Platform Principles

Privacy Policy

Terms Of Service

Legal Articles

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Find answers and get help from Intercom Support and Community Experts

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